Your Business Deserves Exceptional Marketing & Customer Experiences!
Mackenzie Kilshaw Co. helps entrepreneurs and small business owners turn ideas into action, strengthen their marketing, attract the right customers and create better customer experiences.
From business strategy and digital marketing to website development and customer experience consulting, we provide practical, personalized support designed around your business.
With more than 20 years of hands-on business experience, we understand the challenges of running a business and what it takes to move it forward.
Practical Business Advice.
Strategic Digital Marketing.
Exceptional Customer Experiences.
Running a business means wearing a lot of hats. You may have a great product or service, but need help clarifying your strategy, improving your online presence, attracting customers or creating a more consistent customer experience.
That's where we come in. We work alongside business owners to identify opportunities, build a practical plan and provide the expertise and support needed to put it into action.
What Does Your Business Need?
Business Consulting & Strategy
Get clarity, direction and a practical plan for moving your business forward. From business planning and growth strategy to operations and implementation support, we help turn ideas into action.
Digital Marketing
Build visibility and connect with the right customers through strategic digital marketing. Services can include SEO, local SEO, Google Ads, social media, email marketing and campaign support.
Website Design & Digital Strategy
Make your website work harder for your business. We help improve website structure, content, search visibility and digital tools so visitors can find information and take the next step.
Customer Experience
Create better experiences at every customer touchpoint. Review your customer journey, identify friction and build practical improvements that strengthen relationships and encourage repeat business.
Why Work With Us
A Personalized Approach to Growing Your Business.
No two businesses are alike, so your support shouldn't be either. Mackenzie Kilshaw Co. offers flexible consulting & digital marketing services based on your goals, priorities and budget.
Whether you need a focused strategy session, help with a specific project or ongoing support, we bring experienced guidance & a team of professionals to help you get the work done, without the big-agency price tag.
Customized Solutions, Practical Business Experience, A Team of Professionals, Strategy Plus Execution, Flexible Support Based on Needs and Budget.
Customized Solutions, Practical Business Experience, A Team of Professionals, Strategy Plus Execution, Flexible Support Based on Needs and Budget.
Real Business Experience,
Practical Solutions.
We combine business strategy, marketing expertise and creative thinking to help entrepreneurs and small businesses attract customers, strengthen their brands and grow with confidence.
Mackenzie's hands-on business and marketing experience.
Master of Business Administration.
Bachelor of Commerce, Marketing.
York University.
Business Strategy and Digital Marketing.
Graphic design, digital marketing and website development.
Marketing strategy, search optimization, content and digital advertising.
Website strategy, CRM, automation and customer journey optimization.
What Our Clients Are Saying
“Mackenzie is incredibly knowledgeable and a true asset to anyone seeking business advice/consultation. She is highly informative and thoughtful, offering genuine support while taking the time to understand your goals in order to deliver clear, practical guidance. I walked away feeling confident and excited about my next steps. Highly recommend!”
“I can’t say enough great things about Mackenzie! She is an absolute dream to work with-upbeat and full of energy! Her fabulous communication skills made the entire process of my social media and website development a breeze. Mackenzie’s knowledge is impressive, and she always had the best ideas to bring my vision to life. Plus, she comes with a fantastic team that truly supports her work. If I could give her a 10-star rating, I absolutely would! Thank you, Mackenzie, for making this experience so enjoyable and successful! Highly recommend!”
“We use Mackenzie for all of our website updates and management. We could not be happier with her speed, accuracy and attention to detail. The price is fair, and her ability to customize packages makes her a perfect fit to work with municipalities of all sizes!
Highly Recommend!”
Let’s Kickstart Your Business
Whether you're just starting out or ready to grow, we help you bring clarity and direction to your business.
Sign up for our newsletter, then let’s chat to explore where you are, what you need & how you can move forward with purpose.